Customer Testimonials
I recently visited Bill Vince's Bridgewater Acura for an oil change, and I was thoroughly impressed with the experience. The staff was incredibly professional and courteous, making sure I was comfortable and informed throughout the process. The service was completed quickly and efficiently. I highly recommend this dealership for their top-notch customer service and commitment to quality!
Exceptional quality service, period!
Kelly was great and handled my small list of requests. And the car wash topped everything off! Great dealership !
This was my first service and it was excellent. I was very pleased.
Very friendly, great service!
Fastest service In 8 years of coming here! Thanks for whatever changes made to speed things.
The IDLE Stop/Restart issue was fixed after battery replacement. Thank you very much for detecting the root cause and fixing the issue. I recommend the service team definitely.
Great Service and affordable pricing!
Excellent customer service! I am satisfied!!!!
Always a pleasure dealing with Mike and the rest of the Service Team.
EXCELLENT service, as always. Mike was especially courteous, personable, professional and kept me informed every step of the way. His customer service was IMPECCABLE.
Competent professional friendly high quality
I brought my ILX at Bill Vince's about 2 years ago. THE BEST CUSTOMER SERVICE IN NEW JERSEY.
Excellent service!
Great service, short wait and comfortable and nice waiting room. 👍🏻
Peter is a wonderful associate, who worked with us to find our next car. Acura Bridgewater is a great place to check out when you want to get you next best car.
(Translated by Google) Hello, this is the second car you bought at this dealership, and I highly recommend it. Everyone was very kind from the secretariat, the sellers, Peter and Kaz and Kelly also always assist me with a very good attitude and solve my concerns and problems. (Original) Hola es el segundo carro que compró en este consesioranio, y lo súper recomiendo todos fueron muy amables desde la secretaría los vendedores, Peter y Kaz y Kelly también siempre me atienden con muy buena actitud y solucionas mis inquietudes y problemas
Articulate, Professional, Efficient & courteous
Very pleased with level of service and professionalism received. Also, I researched & compared pricing before servicing and can say unequivocally, cost was quite reasonable.
Great service
Even a 10 min ahead of appointment works.
Peter had been very supportive and helpful to us on getting the car we needed. Although we did not get all necessary paperwork in place at beginning, he still be able to get alternative ways to get the job done. The only thing to complain about this purchase is we have to wait a little bit longer than expected time to let technicians get our car ready. We can’t wait to drive our beautiful Acura RDX home ASAP
While prices are high, the service department does not look for extra things which really do not need repair
This not a dealer, this is family. Very great service.
I always have a great experience at Bridgewater Acura service. They make sure the process goes smoothly and as quickly as possible. Everyone is very courteous and friendly.
Mr. Bryan Loza Thank you for your efforts every moment.
Great professional experience from the service area!
Ileana and the entire service team were great! She went above and beyond to provide top tier service. Could not be happier!
Very professional and courteous staff
Great experience. When we arrived, the car was as shown in the ad. No high pressure bait and switch. All fees, etc, as described. Michael Hanna, Sales Advisor, was excellent through the whole process. I would highly recommend them, and will surely use them in the future.
Excellent Service pretty straightforward
The service department staff are friendly and accommodating.
Great place to have your car serviced
Very polite and on time.
Very prompt service, with professional and courteous staff.
Scott and Obie were easy to work with, promptly answered all of my questions, and made the buying process easy. I purchased from out of state and they made sure to accommodate everything necessary to buy my vehicle and trade in my previous vehicle. I would definitely consider buying from them again in the future.
Quick and professional service for an oil change.
Darry us an excellent service writer. Received my vehicle before the promise time. Completed the Prime items. The MPI is helpful.
Service was excellent. Was kept informed on progress. Very knowledgeable staff.
I have been servicing my MDX for a decade now and the service is absolutely superb. I want to calk out Michael who goes out of his way to help and understands the cars and problems very well. Excellent.
I’ve had a great experience with the service department at this car dealership. Darry, the service advisor is awesome! He is always helpful and gives great advice on the repair. I highly recommend this dealership for anyone seeking for excellent service and honest service.
Clear description of service needs, no sales pressure and competitive price.
Excellent service
I love this place! Great service, super friendly people. Thanks, especially to Mike for all your help
Great service!
The service department was great. I had my appointment at 9 am. My car was done in less then a hour. Everyone was nice and the place was clean.
I always have a pleasant experience each time I come to service vehicle. I love it here. Excellent staff and service.
Very friendly staff and amazing service
Today was my first time visiting Bill Vince’s Acura Service. Every single person I encountered from the moment I arrived was helpful, polite, and engaging. The waiting area is beautiful and the service was speedy and well done. What a great experience!
I bought my first Acura MDX from here and this was my dream car for the last 5 years. Micheal was great the salesman and probably more excited than me😄 Vinny from finance great dude very knowledgeable and honest! Mike G from service, what awesome dude!! They had my Blue Royale all ready to go with me. Mr. Vince and his wife are such lovely people and so down to earth! It’s going to be nice working with Bill Vince’s Bridgewater Acura for the upkeep of my new car!! Thank you for all that you do !!
Kaz and the team were great. From my initial inquiry to closing, he was efficient and patient. Being out of state, he made it a great experience
Great service every time
First time in this dealer number 1 service very happy with my car they went above and beyond to make sure my vehicles is very well taken care of from the valet guy to the person at the desk Thank you guys...
Recommend!
Good environment. Waiting time was precise 👌
Everything was smooth and outstanding
Great dealership! Quick, efficient service.
Found the car I wanted and the sales rep worked to get us the price we desired. An overall good experience
Darry provided me with outstanding customer service. Very knowledgeable and professional. Service staff were also a pleasure to deal with. Highly recommend this Acura dealer.
Very nice and professional staff. Everyone is very kind, and the service is great, to me this one dealer is the best, that's why I drive 45 min to an hour there to get my service done. Best ever!!
This is where we’ve purchased our Acuras and it’s where we have always had them serviced. The waiting area is comfortable and quiet. Service was completed quicker than estimated and a washed up vehicle was returned to me. A very pleasant experience.
My car was taken in promptly at me desired appointment time. Everyone was very courteous. Mike Galietta was the best. He listened to my concerns and had my vehicle given a multi-point inspection. Upon completion he provided his recommendation ranking the severity of each. Once I identified which services I wanted, he provided a timeframe for completion. He also offered a loaner car. I was happy to have the option. The service was completed and I was very satisfied with the work and professionalism exhibited. Thank you for a great experience. M. Atkinson-Vicks
Service was great and it was on timely done. Very prompt and efficient staff.
The service at Bridewater Acura is impeccable. I drive from Manhattan to NJ just to service my car. Why? Because the customer service is unmatched. I plan to buy my next Acura at Bill Vince's Bridgewater Acura. I am very satisfied.
Excellent experience from start to finish. Will return as well as refer!
Sara was very courteous. Very helpful and also had the support of her peers to help out. Thank you.