Customer Testimonials
The staff was very helpful. I was pleased with my overall experience during my last visit.
Ms. Ortega provided exceptional customer service.
I bought my 2018 RDX at Bill Vince's Bridgewater Acura in 2021 and have had it serviced here since then. I recently had the fuel pump recall done on my RDX. Thank you Bridgewater Acura for the excellent service. Between having bought it from Scott and having Darry as the service advisor, you guys are the best.
Friendly atmosphere, not pushy sales representatives
Fast and friendly service. Kelly is amazing, calling 📞 me as soon as my vehicle was ready. They washed my car 🚗 and kept it in doors 🚪 so I wouldn't get ice on the car. That is service!!
Went to Bill Vince Acura for a recall and oil change. Everyone I talked was very nice, from the guy who confirmed my appointment over the phone to Kelly who took care of my appointment when I got there. In and out in just over an hour, with refreshments available all the time. Thanks!
Fast and reliable service.
Bought a car through Lydia and had an amazing experience! would highly recommend taking your business to Bridgewater Acura!
I have bought and serviced all of my Acuras at Bill Vince’s Bridgewater Acura since 2014. In total 3 Acura’s and 2 Honda’s. The Sales and Service teams are top notch. Honest and always willing to go the extra mile! Special mention to Sales: Amechi N. “AJ” Service: Darry, Kelly V., Mike G., and Ileana O. 🚙
Very pleasant and professional service staff. Couldn’t be more satisfied.
Wow! Amazing service!!!
First time getting my car serviced here and it was an excellent experience. Mike G was a pleasure to speak to and he provided frequent updates about the status of my vehicle in which I really appreciated. Will definitely come here again in the future even though there are Acura dealerships closer to my home. The lady who took my payment at the desk was very sweet as well. Thank you!
Love Bridgewater Acura!!!!! My second purchase. It’s a Certified Pre-Owned 2021 RDX this time. I came back as my initial purchase, 2005 MDX, lasted me 20 years with 280,000 miles. Great Service. Low Maintenance. Reliable. Friendly Service Staff. Extra Special Thanks to Bryan Loza & Kaz Zahrieh for their Exceptional Attentiveness & Time they provided to close my deal. They went Above & Beyond. They were simply…The Best!!!!
Excellent maintenance service
What a great car buying experience and this from a guy that hates the whole car buying experience. My salesman Scott made it simple and no high pressure sales from my finance guy. Everyone very friendly and helpful. Got a great car from some great people. As McArthur said... I shall return!
Experience was amazing. Was able to take my time to make sure the car performed and looked right and the buying experience was hassle free. Will buy from here again when the time comes!
Staff was friendly and helpful. My Appointment was on time, waiting area was quiet and pleasant.
Excellent services, very professional staff, comfy and clean space
Great staff and service.
It is the best service I have ever had, they are very kind and professional. I am very satisfied with their service. They always have coffee, which is excellent. I enjoyed the time I was waiting. Thank you very much for your wonderful work.
My whole family has been a customer for over 20 years.Everyone is great.The service department is excellent and fair priced
This Acura service department has been great. Always provides me with a loaner vehicle when my vehicle is being repaired. Staff is friendly. Recently purchased tires, did a timing belt change and some other misc maintenance. My MDX has been running great since I picked it up. Thanks!
Excellent service Nice people
Good service
I had a positive experience with having my car serviced at Bill Vince's Bridgewater Acura. They were very professional and will provide you a loaner car if your car needs additional service with no problem.
Great customer service. Ileana in servicing is the best!!
The service at BV’s Acura is excellent. They are very thorough and efficient. It’s the only place I take our Acuras!
Abe made my experience getting a new car easy and less stressful. He thoroughly explained about the new Acura ZDX EV car . He has been the person helping me out ever since. This will be my 3rd leased car from Acura.
Great efficient service. Top customer experience.
Friendly and helpful as always.
Great experience. Everyone is always so helpful
Services at the repair shop was a pleasant experience today. Quick, efficient and friendly. I would go there again
Absolutely thrilled with our purchase and the exceptional service we received from this dealership! The pricing was fair with no hidden fees, just an honest, upfront deal. Abe, our salesman, was an absolute pleasure to work with—knowledgeable, friendly, and truly committed to making the process smooth and stress-free. From start to finish, everything went off without a hitch. Highly recommend this dealership for anyone looking for a hassle-free and enjoyable car-buying experience!
Service is always excellent! I drove 90 min because of the service, professionalism, customer service, and pricing!
YURY was extremely helpful and patient during the whole process, very transparent and responsive as well. The car is amazing I’m absolutely in love with my purchase.
The service at Bill Vince's is exceptional. I needed to bring my car in for an emergency the day before Christmas Eve. They accommodated me, as busy as they were that day. My service consultant, Kelly, explained everything to me & answered all of my questions. Everyone I interacted with was understanding, helpful, & friendly..from my initial call to the receptionist, the greeter, service consultant, & the attendant who put air in my tires on my way out. There's always a positive energy throughout the facility. It is no surprise, actually, as I have never had a ...
Excellent and fast service
Get battery replaced in half hour. Good service !
(Translated by Google) I love the service at Acura. They are people with great humanity, kind, very helpful. With great knowledge of your car where they provide not only attention but quality of service for your car's needs. This way you can have a certificate and guarantee that your car is in good condition. Thank you 🙏 I love the service at Acura. They are people with great humanity, friendly, very helpful. With a great knowledge of your car where they give not only attention but quality of service for the needs of your car. This way you can have ...
Everything is great especially for service adviser Alyssa’s help.
Very professional service department, couldn't have been better start to finish.
Very professional. My car was having battery issues and they immediately fit me into their schedule during a busy holiday week. They walked me through my options and corrected the problem. I did not have a long wait period. The pricing seemed fair. Very grateful.
Great service and very reliable! Always go to them when I have car issues. Highly recommend!
Always Great service! I’m very happy with them
Awesome experience with their service department. Got me in and out. Great staff and the waiting area is big comfortable and stocked with some refreshments. Great experience.
Bill Vince’s Bridgewater Acura I wanted to take a moment to thank Service department for the excellent service you provided. Your assistance with my Amazon service was exceptional, and I truly appreciate your professionalism and dedication. Thank you for making the process seamless and stress-free.
Amazing service perfect fix and they give you a loaner car practically brand new very comfortable
Ileana Ortega was both very professional and congenial. Got my vehicle assessed and fixed within 24 hrs. Great service and a most pleasant experience.
Abe made the car buying process seamless. Couldn’t have asked for a better sales person.
Awesome service, right on time, Mike explained everything nicely. Fairly priced. Car always feels like new everytime I service it here. Highly recommend! Good lounge area to wait until your car is ready.
Very professional
Very helpful, friendly and accommodating. Will definitely be returning.
Outstanding service . Service advisor ( Kelly) was courteous and helpful! . Great experience, will come back again for sure 👍
Short wait time and friendly environment! Highly recommended!
Very cordial and friendly also they’re very helpful to me and what I need to be done to my car
The service department here is top notch. Not only are all of the employees kind and helpful, the waiting area is so inviting and comfortable. They always do their best to get me a loaner as well.
The experience with the service department was top notch. I/We were treated like long-time, valued clients as soon as we pulled into the service garage. The gentleman who checked us in was very friendly and extremely attentive and Service Advisor, Mike Gallieta, was outstanding. Expectations and communication were outstanding. Mike genuinely treated us like old friends. These days, you have to be weary of being ripped off at dealer service departments and franchise tire & repair stores, given many work on commissions. There was absolutely none of that and no 'found' problems. Other staff were alert, friendly, and offered ...
The technician ensured I received a timely update on the progress of my car. I am happy with the service received. Thank you!
Excellent service and quality of work. Quick and professional; they were a life saver in an unexpected situation.
Alyssa is awesome and service is top-notch!
Been a customer for over 25 years. Never disappointed- always impressed! That includes the excellent sales team (Gene) and service specialists.
Kaz was friendly and experienced, a pleasure working with him. Process was a little long, but they did a great job detailing the car.
Sara was very courteous. Very helpful and also had the support of her peers to help out. Thank you.