Bill Vince's Bridgewater Acura's automotive expertise is a product of our sustained interest in industry trends and characteristics. We are privileged to share the latest news, promotions and events with you and hope the information will enhance your shopping experience. As you know, there are many new cars from which to choose, and we believe an informed customer is the best customer.
Customer Care Benefits
(during the 12 month/12,000 mile Limited Warranty period)
Warranty Coverage
Every Acura Certified Pre-Owned customer receives a 12 month/12,000 mile Limited Warranty plus a 7-year/100,000 mile Powertrain Limited Warranty.
Start of Coverage - 12 month/12,000 mile Limited Warranty
Start of Coverage - 7-year/100,000 mile Powertrain Limited Warranty
Additional Warranty Benefits
(During the 12 month/12,000 mile Limited Warranty period)
Extended Service Coverage
The optional Acura Care Certified Additional Coverage provides the highest level of customer protection available. If interested, owners should inquire at the time of purchase, lease, or re-lease of the Certified Owned vehicle.
Eligible Vehicles: All Acura Certified Pre-Owned vehicles.
Highlights include:
Certified Commitment to Quality
The certification process starts with a careful selection. Not all vehicles qualify. Only well-maintained late-model Acura vehicles are even considered. Each "candidate" must then pass a comprehensive 150-point inspection and a Vehicle History Report review to become a Certified Pre-Owned Acura. Virtually every mechanical system - from the engine to the door locks - is checked and serviced to meet stringent specifications. A thorough appearance inspection scrutinizes fit and finish, inside and out.
If you'd like a demonstration of the depth of our commitment to quality, take an interactive, animated tour of the vehicle certification process.
Roadside Assistance
(During the 12-month/12,000-mile Limited Warranty period)
Acura Certified Pre-Owned Vehicles are covered by an extensive Roadside Assistance program. Service is available 24 hours a day, 365 days a year, anywhere in the U.S. or Canada.
The Roadside Assistance program covers emergency fuel delivery, battery jump start, emergency lockout assistance, flat tire change (with good spare) and, if the vehicle is mechanically disabled, emergency towing to the nearest Acura dealership or qualified repair facility. (Emergency towing will be provided for covered component failure anytime during the 7-year/100,000-mile Powertrain Warranty period.) Service is on a "sign and drive" basis at no cost to you (up to $100 per disablement).
Additional Program Benefits:
Concierge Service
(During the 12- month/12,000-mile Limited Warranty period)
Acura Concierge Service provides a package of useful services for your security and convenience. Call 1-800-594-8500 for all services below:
Urgent Message Relay
In case of an emergency, we will communicate up to three urgent messages on your behalf.
Emergency Airline Ticketing Assistance
If your Acura is disabled, we will assist you in determining available flights and specific airfares, as well as arranging in the delivery of airline tickets.
Special Emergency Service
We can notify police of an emergency, assist in making travel arrangements that require special accommodations, or arrange for the delivery of emergency cash from Western Union (subject to your personal credit).
24-Hour Weather Information
This information is available at any time should you need to find out about weather conditions anywhere in the United States.
Insurance Claims Assistance
In the event of an accident, we can contact an insurance claims adjuster to aid in expediting your claim.
Auto Glass Replacement Referral
If you need emergency replacement of auto glass, we will direct you to a nearby authorized replacement facility or arrange for on-site installation.
Shipment of Personal Replacement Items
Acura Concierge Service can arrange for the emergency shipment of personal items, such as medications, eyeglasses or a passport.